Directory of Support

The services listed in this Directory are either government funded or community based support agencies. Most services are provided at no cost (unless specifically stated). 

If you or someone you know is at immediate risk of harm please dial 111
 
If it is not an emergency here are some services that may be able to help you:

24 HOUR ASSISTANCE

Need to talk about mental health or addiction issues? 1737 is free to call or text from any landline or mobile phone, 24 hours a day, 7 days a week.

Bay of Plenty Sexual Assault Support Service (BOPSASS)
0800 227 233 (24/7 Crisis line)
www.bopsass.org.nz     
 
Community Mental Health and Addiction Services
0800 800 508 (24hr crisis line)
www.bopdhb.govt.nz 
 
Lifeline
It always helps to talk, Lifeline is here to listen
0800 543 354 (24 hour telephone counselling)
www.lifeline.org.nz 

Suicide Crisis Helpline 
For people in distress, and people who are worried about someone else
0508 828 865 (0508 TAUTOKO) 

Tauranga Women's Refuge
24/7 Crisis Phone Line and Safehouse Shelter for women and their children
0800 TO REFUGE / 0800 8673 3843 or 07 541 1911 (crisis phone/office)
www.taurangawomensrefuge.co.nz

MENTAL HEALTH
 
Community Mental Health and Addiction Services
07 579 8329 (non-crisis line)
www.bopdhb.govt.nz
 
The LowDown 
Helping Young Kiwis understand and deal with depression
FREE text 5626 for help
www.thelowdown.co.nz

Depression
There are things you can do to find a way through depression
0800 111 757
www.depression.org.nz

ADDICTION

Alcohol Drug Helpline
Main Helpline: (0800) 787 797 (24 hour helpline)
Maori Line: (0800) 787 798
Pasifika Line: (0800) 787 799
MethHelp team:  (0800) 787 797
Youth Service: (0800) 787 984
Txt adh to 234
www.alcoholdrughelp.org.nz
 
Bay of Plenty Addiction Service
A specialist regional service working with adult (18+) clients with moderate to severe alcohol and other drug problems.
07 579 8391
www.bopdhb.govt.nz 

Gambling Helpline
Provides a seven day free telephone counselling service
0800 654 655
Maori Gambling Helpline - Ph: (0800) 654 656
Vai Lelei Pasifika Gambling helpline - Ph: (0800) 654 657
Gambling Debt Helpline - Ph: (0800) 654 658
Youth Gambling Helpline - Ph: (0800) 654 659
Text 4 Help – 8006
www.gamblinghelpline.co.nz

Hanmer Clinic Tauranga
07 579 6470
Go to online information

Salvation Army - Alcohol and Drug Support
0800 53 00 00
www.salvationarmy.org.nz

FINANCES
 
Tauranga Budget Advisory Service
Drop in clinic at most community centres and budgeters at Work and Income
07 578 0969 or 07 928 8364 (WINZ Budgeter)
www.tgabudget.familybudgeting.org.nz
 
St Peters House
Debt Management Service
07 571 5916
www.stpetershouse.co.nz
 
Ngati Ranginui Iwi Society Incorporated
Budgeting advice and vocational rehabilitation services
07 571 0934
www.ranginui.co.nz
 
Te Runanga o Ngai Te Rangi Iwi Trust
07 575 3765
www.ngaiterangi.org.nz

COMMUNITY SERVICES
Local community centres are a great source of support and guidance in your local area.
 
Merivale Community Centre
07 578 6450
merivalecommunity.org
 
Papamoa Family Services
07 574 7170
www.anglicancarewaiapu.nz
 
Welcome Bay Community Centre
07 544 9774
www.welcomebay.org.nz
 
Aged Care Hub
07 574 9365
www.agedcarehub.nz
 
Foodbank New Zealand
www.foodbank.co.nz
 
 
FAMILIES
 
Foundation for Youth Development
Programmes for children from 5 – 17 to help them reach their full potential
07 571 0165 or 021 992 613
www.dinglefoundation.org.nz 
 
Family Works Tauranga
Parenting strategies, communication skills, problematic behaviour
07 575 9709
www.familyworksnorthern.org.nz

Please contact one of our counsellors directly if you would like to discuss options for face to face counselling.  
Bay of Plenty Therapy Foundation

PO Box 13624, Tauranga Central, Tauranga 3141    Email: info@boptherapyfoundation.co.nz